The Downsides of DIY Tax Filing Software You Need to Know

As tax season approaches, you may be tempted to save time and money by using popular do-it-yourself tax filing software. However, while these service… As tax season approaches, you may be tempted to save time and money by using popular do-it-yourself tax filing software. However, while these services…

As tax season approaches, you may be tempted to save time and money by using popular do-it-yourself tax filing software.

However, while these services can be convenient, they also come with significant downsides you should consider before taking the DIY approach to your taxes.

Rushing through your taxes to get a quick refund could end up costing you in the long run if you make errors that lead to penalties, audits, or missed deductions.

DIY software also lacks the expertise of a tax professional who knows the ins and outs of the tax code and can spot opportunities for tax savings you might miss.

For many taxpayers, the risks of DIY tax filing far outweigh the rewards.

This article will explore the major downsides of using tax software versus working with a tax accountant.

You owe it to yourself and your finances to go into tax season informed and aware of the hidden costs of convenience.

Online Tax Software Can Miss Out on Deductions and Credits

When using tax filing software, you may miss out on deductions and credits you're entitled to, costing you money.

The Software May Not Ask About All Deductions

Tax software walks you through basic deductions like mortgage interest or charitable donations, but likely won’t prompt you for less common ones.

It cannot determine your eligibility for deductions like unreimbursed business expenses, certain educational credits, or disaster relief payments.

You’ll need to report these manually.

Some deductions also have strict qualification rules the software may not catch.

For example, to deduct home office expenses, the space must be used regularly and exclusively for your business.

The software may allow the deduction without verifying if you meet all requirements.

You May Miss Out on Credits

There are several non-refundable tax credits you may be eligible for, like the Child Tax Credit, Child Care Credit, or Saver's Credit.

If the software does not ask about your children, childcare expenses, or retirement contributions, you could miss out on these credits, which directly reduce your tax bill dollar for dollar.

To get the maximum refund and pay only what you owe, carefully review deductions and credits in the software and double check the eligibility rules.

You may need to report some items manually to claim them properly.

While tax software is convenient, you must provide complete and accurate information for the most beneficial outcome.

Take time to ensure you do not miss any opportunities to lower your tax burden.

Errors and Miscalculations Are Harder to Fix Yourself

DIY tax filing software may seem like an easy, low-cost solution, but there are some significant downsides to be aware of.

Limited Help Resources

If you get stuck or have questions, help resources are typically limited to FAQs, community forums, and chatbots.

Speaking with an expert tax professional is usually not an option.

This can be frustrating if your tax situation is complex.

It also increases the likelihood of making mistakes that could end up costing you money.

Higher Chance of Errors

Without the guidance of a tax expert, the probability of errors or omissions is much greater.

Overlooking deductions or credits you're entitled to, mathematical mistakes, or improperly filling out forms are some common issues.

The IRS may reject or flag your return, possibly resulting in penalties.

Fixing errors yourself after filing can be complicated and time-consuming.

Security and Privacy Concerns

DIY tax software requires entering a lot of sensitive personal information.

Data breaches have exposed millions of users' information in the past.

While reputable tax prep companies do employ security measures, there is always some risk of cyber theft or fraud.

Limited Audit Support

If the IRS audits your return, DIY software typically provides no support.

You'll be on your own to handle the complicated audit process, respond to requests, and make your case.

In contrast, many CPAs and tax professionals offer audit representation and support as part of their services.

In summary, while tax prep software is inexpensive and convenient, for many tax payers the risks outweigh the rewards.

Unless your taxes are very straightforward, working with a tax professional is the safer option to ensure an accurate, compliant return and peace of mind.

Lack of Personalized Expert Support

When using DIY tax filing software, you are largely on your own to figure out your taxes.

There are some helpful tools and guidance within the programs, but you do not have access to a tax professional who can give you personalized advice for your unique financial situation.

As you go through the tax filing process using the software, questions may arise that are not covered in the built-in help sections.

Without a tax expert to consult, you may feel uncertain about how to properly report income, claim deductions and credits you're entitled to, and handle other tax issues.

This could potentially lead to mistakes in your return that result in penalties or even an audit.

DIY software also does not provide the expert strategies and recommendations that a tax professional can offer to help you maximize your tax outcome.

They have the knowledge and experience to uncover opportunities for tax savings you may miss on your own.

A tax expert can walk you through different scenarios to determine the optimal way to file based on your short-term needs as well as long-term financial goals.

Using tax software may seem like an easy, low-cost solution, but for many taxpayers, the lack of personalized guidance and support can end up costing more in the long run.

The extra fees charged by a tax professional are often worth the investment for peace of mind that your taxes were done accurately and to the best of your advantage.

Unless you have an extremely straightforward tax situation, DIY software should not be viewed as a substitute for the expertise of an accountant or tax attorney.

Your Data Isn't as Secure as With an Accountant

When using DIY tax filing software, your sensitive financial and personal data may not be as secure as with an accountant.

Data Privacy Concerns

Many tax filing services require you to provide extensive details like your Social Security number, income statements, investment records, and more.

While reputable companies do employ security measures to protect your information, there is always a risk of data breaches that could compromise your private data.

If a breach were to occur, your personally identifiable information could be at risk of theft and fraud.

An accountant is obligated to keep your tax records private and confidential according to their code of ethics.

They have procedures in place to safeguard sensitive client data.

Accountants also typically have professional liability insurance in the event of any data privacy issues.

With tax software, you alone are responsible for any repercussions from data breaches or leaks.

Risk of Errors and Missed Deductions

DIY tax filing relies entirely on your own knowledge and accuracy in reporting income, expenses, deductions, and credits.

It can be easy to make mistakes or overlook eligible write-offs, especially if your taxes are complex.

An accountant has the expertise and experience to help ensure your taxes are prepared properly according to the tax code.

They can identify any errors or omissions to maximize your tax refund or minimize what you owe.

Using an accountant provides an extra layer of review and assurance that your taxes are done right.

For many, the potential costs of errors and missed savings outweigh any fees charged by an accounting professional.

If the IRS audits your return, an accountant can also help represent you and work to resolve any issues.

With tax software, you are on your own to deal with any IRS inquiries or audits.

In summary, while DIY tax filing software may seem convenient, it does present meaningful risks to your data security, privacy, and an accurate tax return.

For most taxpayers, hiring an accountant is the safer choice to avoid headaches come tax time.

You May Still Need to Pay Extra for Complex Returns

Using tax filing software can be convenient, but it may lack some of the expertise and guidance of working with a tax professional.

For complex tax situations, the generic software may not meet your needs and you could end up paying more in the long run.

You May Owe Additional Taxes

DIY tax software is designed for straightforward tax returns.

If your taxes involve investments, business income, rental properties or other complicated matters, the software may not compute your taxes correctly.

This could result in owing additional taxes, interest and penalties that end up costing more than hiring an accountant.

You Could Miss Out on Deductions

Tax software follows a basic line of questioning to determine your deductions, but it cannot evaluate your unique financial situation.

An accountant has the experience to ask clarifying questions and find deductions you may miss, such as unreimbursed business expenses, charitable contributions and medical costs.

The extra deductions an accountant finds could significantly reduce your tax burden.

Software May Not Catch Errors

Using tax software requires you to enter all information accurately to get the correct tax calculation.

If you make a mistake entering information like income amounts, dependents or deductions, the software will not detect the error and you could end up with an incorrect tax return.

A tax professional reviews your full return for any mistakes before filing to avoid issues with processing or audits.

You Have Limited Support

While tax software offers some help options, the support cannot match that of a tax professional.

If you have questions about how to report certain income or claim specific deductions, you are limited to the software’s help sections and user forums.

An accountant can give you direct guidance for your unique questions and concerns.

For many taxpayers, tax software works just fine as an affordable do-it-yourself option.

But for more complex returns or if you have limited time and confidence in preparing taxes yourself, working with a tax professional may be worth the investment.

They have the experience and expertise to ensure your taxes are done accurately while maximizing your deductions.


While DIY tax filing software offers convenience and efficiency, it is not without its drawbacks.

The key is to go in with realistic expectations about what these tools can and cannot do for you.

They are not customized to your unique tax situation and may miss deductions or credits you are owed.

They also cannot guarantee 100% accuracy.

For more complex returns, it is best to work with an accountant or tax professional who can give your taxes the time and expertise they deserve.

Though DIY options have a place and can work well for simple returns, do not assume they will optimize your tax outcome or replace human judgment.

For maximum assurance and effectiveness, a hybrid approach of using software then having a professional review may be the smartest strategy.

Your taxes are too important to trust completely to an automated system.

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